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A SAFE BET FOR WINTER in Stuben am Arlberg

enjoy your holidays with the winterkodex vorarlberg

Dear friends of Stuben am Arlberg,

the skiing season in the Arlberg area startet with a limited offer - but only for locals & daily visitors. Because according to the regulation of the Austrian federal government (Lockdown), accommodation and catering establishments must remain closed until probably end of March 2021. We are still looking forward seeing you this winter - hopefully from Easter 2021 for a sporty break with lots of exercise in the fresh air and in the great outdoors. Because we want to arouse  your enthusiasm also in the near future with the original charm of the "cradle of alpine skiing" and the warmth of our hosts.

In these times it is our top priority to offer all guests, locals and employees the greatest possible safety and thus enable you to enjoy a healthy and safe winter holiday.

But first of all, it should be mentioned that an extremely important aspect in reducing the risk of infection is personal responsibility. We therefore urgently request that all persons who work, live or take vacation in our region adhere to the applicable measures and safety recommendations. You are making an invaluable contribution to everyone's safety.

For that we thank you in advance!

PS: In Austria, as in many other European countries, there are currently more stringent measures against the coronavirus, which are expected to apply until Easter 2021. You can find an overview of the currently applicable measures here here (available in German only)

Winterkodex Vorarlberg

Visible and tangible safety concept for winter tourism in Vorarlberg

Together, the State of Vorarlberg and its tourism partners have put together a comprehensive winter strategy. The Winterkodex Vorarlberg is a coordinated concept designed to offer all guests an extremely high degree of safety. The Winterkodex Vorarlberg is based on three areas: strong holiday destinations, safe businesses and healthy guests.

The guidelines developed are uniform throughout the state & go above and beyond the legal minimum. The cornerstones of the Winterkodex Vorarlberg are a Covid-19 guest cancellation insurance (free of charge), a Digital guest book (uniformly Contact Tracing), promotion of employee tests and test opportunities for guests in the tourist region. Everything you need to know about the Vorarlberg Winter Code can be found at https://winterkodex.vorarlberg.travel/en


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In the accommodation

Nothing stands in the way of a holiday in Stuben am Arlberg

All accommodation establishments adhere to the rules of "Sichere Gastfreundschaft" (Safe Hospitality) | www.sichere-gastfreundschaft.at (German only) | and of the Winterkodex Vorarlberg. These include disinfection options for guests, frequency-dependent cleaning and disinfection, regular ventilation (where possible), compliance with the applicable hygiene regulations, ...

The rules of conduct for guests in accommodation establishments are as follows::

  • Maintain a distance of at least 1 meter from other people except for people from the shared household or fellow travelers from the shared residential unit.
  • Wear a close-fitting face mask in generally accessible indoor areas. With exception of children up to the age of 6 or people who cannot be expected to do so for health reasons.
  • Reserve in advance if possible. Reduce traffic jams at reception and in the restaurant.
  • Pay contactless if possible. Pay the bill preferably by card.
  • Follow the instructions of the employees.
  • Avoid shaking hands and hugs.
  • Wash hands several times a day with soap and water for at least 30 seconds.
  • Sneeze or cough into the crook of your arm or into a handkerchief / tissue.
  • Do not travel if you are showing signs of illness. Contact your host if you develop any signs of illness during your stay.

With your prudence you protect yourself as well as the other guests and your hosts!


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Free Covid 19 cancellation insurance

Relaxed booking

Your holiday is insured both in the event of illness and in the event of an officially ordered quarantine. You and the family members living in your household are covered.

So that you can book your planned winter holiday with confidence, the State of Vorarlberg offers free Covid-19 cancellation insurance for all guest bookings during the 2020/21 winter season. This Covid-19 cancellation insurance is automatically valid for all existing and future bookings during the 2020/21 winter season. No further action on the part of the guest or establishment is necessary for the insurance coverage to be valid.

All information about this cancellation insurance at https://winterkodex.vorarlberg.travel/en/cancellation-insurance


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In the restaurant

Maximum enjoyment with Security

Of course, our hosts also adhere to the rules of "Sichere Gastfreundschaft" (Safe Hospitality) | www.sichere-gastfreundschaft.at (German only) | and of the Winterkodex Vorarlberg. Table settings and buffets are designed in such a way that special hygienic precautions minimize risks. It is also cleaned, disinfected and ventilated depending on the frequency, ...

The rules of conduct for guests in catering establishments are as follows:

  • Be sure to reserve a table in advance.
  • Maintain a distance of at least 1 meter from other people except for people from the shared household or fellow travelers from the shared residential unit.
  • Wear a close-fitting face mask in enclosed spaces, except while staying at the administration site.
  • Pay contactless if possible. Pay the bill preferably by card.
  • Follow the instructions of the employees.
  • Avoid shaking hands and hugs.
  • Wash hands several times a day with soap and water for at least 30 seconds.
  • Sneeze or cough into the crook of your arm or into a handkerchief / tissue.
  • Do not travel if you are showing signs of illness.

With your prudence you protect yourself as well as the other guests and your hosts!

 
Appropriate safety measures are also taken in the mountain restaurants - these can be found at the website of the Arlberger Bergbahnen at Current Information - Mountain Restaurants

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Contact Tracing

Digital Covid-19 guestbook

To use the digital guestbook, it is not necessary to download an app or enter any personal data.

Contact tracing, the management of contact persons, is an indispensable tool for tracing the chain of infection and interrupting it as early as possible. For this reason, guest registration in Vorarlberg for the 2020/21 winter season is being made compulsory in the gastronomy sector by a state ordinance.

The manner in which the establishments collect the contact data of their guests is generally at their discretion. A digital, easy-to-use solution based on a QR code is available throughout the state of Vorarlberg as part of the Winterkodex Vorarlberg. This digital guestbook can also be used in various different industries, e.g. in retail or ski rental. The QR-Code based solution minimises the effort for both guests and businesses while meeting all data protection requirements.

More information about the digital guest book at https://winterkodex.vorarlberg.travel/en/contact-tracing


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In the skiing area

All lifts and cable cars should be operating (depending on snow & weather conditions)

Skiing is a sport which is enjoyed outdoors in the fresh mountain air and that has been proven to have positive effects on your health. At the following link you will find all information about the planned lift operation, based on the currently applicable rules and the fact that health protection in the ski area naturally comes first: https://www.skiarlberg.at/en/regions/sicher-am-arlberg-2020-21-1

Appropriate safety measures are also taken in the mountain restaurants - these can be found at the website of the Arlberger Bergbahnen at Current Information - Mountain Restaurants 


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STOPP-CORONA APP

Doesn't cost anything, brings a lot

We expressly recommend installing this app on your smartphone in order to enable smooth contact tracing outside of accommodation, restaurants, shops, ski rentals, ... - e.g. in the ski area.

The Stop Corona app is a smart tool in the fight against the corona virus. It only takes a minute for each of us to install them. And if enough people use them, we save ourselves expensive measures with serious "side effects" for all of us. That means we help society.

More at www.stopp-corona.at


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In the ski school

Ski safely with a distance

In preparation for the coming winter season, the Austrian ski schools are striving to offer ski school guests the safest possible instruction, especially with regard to Covid-19. The requirements of the federal government form the basis for the activities of ski schools:

  • Prescribed hygiene and disinfection measures as well as distance rules must be observed.
  • No snow sports instructor is allowed to work if he / she feels sick, is ill or has Covid-19 symptoms.
  • Regular SARS-CoV-2 tests for all snow sports instructors and employees who have contact with ski school guests.
  • Registration of ski school guests taking according to the data protection regulations.
  • Equipment of the front office areas with disinfectant material and suitable spit protection.
  • Equipment for snow sports lessons are to be distributed and used individually and cleaned after the lesson.
  • The recommendation is made to form manageable group sizes (max. 10 people including snow sports instructors) and to keep the group composition. The Stuben ski school goes even further and only allows groups of max. 7 people including a snow sports instructor.
  • Assembly points are to be used generously so that compliance with the minimum distance regulation is possible.
  • When using cable cars, make sure that the regulations of the cable cars are observed.
The above points are an excerpt - you can find the entire position paper of the Austrian ski schools online at www.snowsportaustria.at (German only)

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At the ski rental

Safety even before the pleasure

Hygiene standards such as ongoing disinfection (including sports equipment), adequate ventilation, ... are a matter of course and have been practiced in the past. The Stuben sporting goods shops and rental companies are also very careful to meet all customers with the necessary security. For this reason we recommend the following points to be observed:

  • Reservation of the desired equipment online or by telephone. You can find contacts to our rental companies at www.stuben-arlberg.at/en/place/Ski-rental_Service
  • Before arrival, if possible, please state your preferred pick-up date / time and / or return time in order to avoid unnecessary waiting times in the stores
  • Wear face mask when people gather in the store
  • Maintain the necessary minimum distance from other customers / strangers

 


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In the bus

From A to B with simple rules

In order to protect the health of passengers and employees, Vorarlberger Verkehrsbetriebe (the local bus lines) have taken measures that will continue to apply:

  • Correct queuing and observance of the legal minimum distance and with the necessary personal responsibility.
  • It is compulsory to wear a face mask on buses and trains. As the passenger, you are responsible for protecting yourself and everything else by covering your mouth and nose (with masks, scarves or buffs). Please bring your own face mask, these will not be distributed on the buses and trains. Children up to the age of six and people who cannot be expected to wear the device for medical reasons are exempt from this obligation.
  • Keeping distance as possible - even on public transport - still applies.
  • Thorough cleaning: The intensive cleaning of trains and buses, especially those points that passengers come into contact with, will of course be maintained.

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Test program for employees

Safe Hospitality

So that guests and hosts in Austria feel comfortable and safe, the federal government has developed a test offer: Since July, employees of hotels and restaurants have been able to be tested for COVID-19 voluntarily and free of charge. As part of the "Safe Hospitality Test Offer" initiative, more than 100,000 tests have already been carried out in around 2,600 companies.

Companies that implement the measures required by COVID-19 and whose employees regularly take advantage of the offer of voluntary tests are allowed to use the "Safe Hospitality" label.

More at www.sichere-gastfreundschaft.at


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What happens if the test result is positive?

  • If the test result is positive, the authorities (infection team) will order a quarantine of up to 10 days. If medically necessary, treatment is of course given in the hospital.
  • Companies are not closed by the health authorities. If large parts of the staff are affected by the necessary separation, the closure may be necessary for operational reasons.
  • Care of an infected person: The hotel guest or employee is segregated for the intended 10 days in the accommodation facility. The infected person is not allowed to leave the room during this time and must be looked after by the accommodation accordingly. If it is not possible for you to take care of the guest - for example, if you rent holiday apartments who are not on site - you will contact the municipality.
  • A journey home is only permitted if the guest / employee is picked up from their home country by a specialized infection transport company.

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COVID-19 test option for guests

The State Medical Directorate of Vorarlberg recommends:

  • People with symptoms only call 1450 for testing
  • Registrations for tests without symptoms are currently possible with the State of Vorarlberg at www.vorarlberg.at/coronatest.

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