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Enjoy a SAFE WINTER VACATION in Stuben am Arlberg

COVID-19 MEASURES IN THE COMING WINTER SEASON

Dear friends of Stuben am Arlberg,

the winter season in the Arlberg area begins on December 4th, 2020 - all lifts & cable cars should be in operation (depending on the snow- and weather conditions). We look forward to welcome you to Stuben am Arlberg next winter for a sporty break with lots of exercise in the fresh air and in the great outdoors. Because we want to arouse  your enthusiasm also in the near future with the original charm of the "cradle of alpine skiing" and the warmth of our hosts.

In these times it is our top priority to offer all guests, locals and employees the greatest possible safety and thus enable you to enjoy a healthy and safe winter holiday.

We were able to gain important experience in our region over the course of the summer season, which we will also implement in winter. But first of all, it should be mentioned that an extremely important aspect in reducing the risk of infection is personal responsibility. We therefore urgently request that all persons who work, live or take vacation in our region adhere to the applicable measures and safety recommendations. You are making an invaluable contribution to everyone's safety.

For that we thank you in advance!

What specific measures are planned? We have summarized that for you here (as of October 19, 2020):

In the accommodation

Nothing stands in the way of a holiday in Stuben am Arlberg

All accommodation establishments adhere to the rules of "Sichere Gastfreundschaft" (Safe Hospitality) | www.sichere-gastfreundschaft.at (German only) | In winter, the regulations and security measures will be continued and intensified. These include disinfection options for guests, frequency-dependent cleaning and disinfection, regular ventilation (where possible), compliance with the applicable hygiene regulations, ...

The rules of conduct for guests in accommodation establishments are as follows::

  • Maintain a distance of at least 1 meter from other people except for people from the shared household or fellow travelers from the shared residential unit.
  • Wear a face mask in generally accessible indoor areas. With exception of children up to the age of 6 or people who cannot be expected to do so for health reasons.
  • Reserve in advance if possible. Reduce traffic jams at reception and in the restaurant.
  • Pay contactless if possible. Pay the bill preferably by card.
  • Follow the instructions of the employees.
  • Avoid shaking hands and hugs.
  • Wash hands several times a day with soap and water for at least 30 seconds.
  • Sneeze or cough into the crook of your arm or into a handkerchief / tissue.
  • Do not travel if you are showing signs of illness. Contact your host if you develop any signs of illness during your stay.

With your prudence you protect yourself as well as the other guests and your hosts!


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In the restaurant

Maximum enjoyment with Security

Of course, our hosts also adhere to the rules of "Sichere Gastfreundschaft" (Safe Hospitality) | www.sichere-gastfreundschaft.at (German only) | Table settings and buffets are designed in such a way that special hygienic precautions minimize risks. It is also cleaned, disinfected and ventilated depending on the frequency, ...

The rules of conduct for guests in catering establishments are as follows:

  • Be sure to reserve a table in advance.
  • Maintain a distance of at least 1 meter from other people except for people from the shared household or fellow travelers from the shared residential unit.
  • Wear a face mask in enclosed spaces, except while staying at the administration site.
  • Pay contactless if possible. Pay the bill preferably by card.
  • Follow the instructions of the employees.
  • Avoid shaking hands and hugs.
  • Wash hands several times a day with soap and water for at least 30 seconds.
  • Sneeze or cough into the crook of your arm or into a handkerchief / tissue.
  • Do not travel if you are showing signs of illness.

With your prudence you protect yourself as well as the other guests and your hosts!

 
Appropriate safety measures are also taken in the mountain restaurants - these can be found at the website of the Arlberger Bergbahnen at Current Information - Mountain Restaurants

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In the skiing area

All lifts and cable cars should be operating (depending on snow & weather conditions)

As it is naturally our top priority to ensure that everyone stays healthy and in view of the currently valid regulations, we would like to offer visitors the following information based on what we know today:

  • Face masks must be worn in all cable car/lift buildings (entrance areas, ticket offices, etc.), in queuing areas and on all cable car/lift journeys (tow lifts, chair lifts, aerial cableways, monocable gondola lifts etc.). In addition to standard face masks, multifunctional scarves, buffs, bandanas, ski masks etc. can also be worn (mouth and nose must always be completely covered!). Multifunctional scarves are on sale if required.
  • In all cable car/lift buildings (ticket offices, WCs etc.) and cable car/lift entrance areas, there will be info points and signs providing information about the Covid 19 safeguards and sufficient hand disinfection facilities.
  • In Austria, cable cars are legally classed as public transport; there is currently no legal requirement to reduce passenger capacities. In any case, when the number of passengers in our ski area is lower, the lifts do not run at full capacity. It is not planned to introduce passenger number restrictions, but this may be necessary at short notice and is therefore subject to change without notice.
  • The queuing areas are optimised and face masks are also mandatory in these areas.
  • All cable car cabins, WC facilities, ticket offices and other similar facilities are cleaned and disinfected regularly.
  • Employees in contact with visitors at the lifts and cable cars are tested for Covid-19 before starting work for the first time, and regular follow-up tests as well as testing on demand are planned. In addition, employees in contact with visitors are instructed to wear a face mask.
  • Online ski pass sales with pick-up boxes and vending machines are expected to be available at the beginning of the winter season. Holidaymakers in the Arlberg resorts can also purchase a ski pass from more than 250 participating hotels and guest houses on site, and day-trippers can also become members of the Golden Moments Club and use the direct-to-lift system. These ski pass purchasing options will prevent large crowds accumulating at ski pass ticket offices as far as possible.
  • Contactless payment (also with most smartphone payment systems) at the ski pass ticket offices is possible and recommended.
  • With the "STOP CORONA" APP of the Austrian Red Cross you can help to fight the spread of the coronavirus and we recommend using this app.
  • The Ski Arlberg APP is continuously updated and, if necessary, helpful information about the ski area will be sent via this APP with push messages.

We will naturally continue to evaluate current conditions and immediately adjust our regulations in the Ski Arlberg ski area accordingly in line with the latest developments, new legal and official requirements etc. Current information is always available at www.skiarlberg.at or www.arlbergerbergbahnen.com

Appropriate safety measures are also taken in the mountain restaurants - these can be found at the website of the Arlberger Bergbahnen at Current Information - Mountain Restaurants 


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In the ski school

Ski safely with a distance

In preparation for the coming winter season, the Austrian ski schools are striving to offer ski school guests the safest possible instruction, especially with regard to Covid-19. The requirements of the federal government form the basis for the activities of ski schools:

  • Prescribed hygiene and disinfection measures as well as distance rules must be observed.
  • No snow sports instructor is allowed to work if he / she feels sick, is ill or has Covid-19 symptoms.
  • Regular SARS-CoV-2 tests for all snow sports instructors and employees who have contact with ski school guests.
  • Registration of ski school guests taking according to the data protection regulations.
  • Equipment of the front office areas with disinfectant material and suitable spit protection.
  • Equipment for snow sports lessons are to be distributed and used individually and cleaned after the lesson.
  • The recommendation is made to form manageable group sizes (max. 10 people including snow sports instructors) and to keep the group composition. The Stuben ski school goes even further and only allows groups of max. 7 people including a snow sports instructor.
  • Assembly points are to be used generously so that compliance with the minimum distance regulation is possible.
  • When using cable cars, make sure that the regulations of the cable cars are observed.
The above points are an excerpt - you can find the entire position paper of the Austrian ski schools online at www.snowsportaustria.at (German only)

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At the ski rental

Safety even before the pleasure

Hygiene standards such as ongoing disinfection (including sports equipment), adequate ventilation, ... are a matter of course and have been practiced in the past. The Stuben sporting goods shops and rental companies are also very careful to meet all customers with the necessary security. For this reason we recommend the following points to be observed:

  • Reservation of the desired equipment online or by telephone. You can find contacts to our rental companies at www.stuben-arlberg.at/en/place/Ski-rental_Service
  • Before arrival, if possible, please state your preferred pick-up date / time and / or return time in order to avoid unnecessary waiting times in the stores
  • Wear face mask when people gather in the store
  • Maintain the necessary minimum distance from other customers / strangers

 


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In the bus

From A to B with simple rules

In order to protect the health of passengers and employees, Vorarlberger Verkehrsbetriebe (the local bus lines) have taken measures that will continue to apply:

  • Correct queuing and observance of the legal minimum distance and with the necessary personal responsibility.
  • It is compulsory to wear a face mask on buses and trains. As the passenger, you are responsible for protecting yourself and everything else by covering your mouth and nose (with masks, scarves or buffs). Please bring your own face mask, these will not be distributed on the buses and trains. Children up to the age of six and people who cannot be expected to wear the device for medical reasons are exempt from this obligation.
  • Keeping distance as possible - even on public transport - still applies.
  • Thorough cleaning: The intensive cleaning of trains and buses, especially those points that passengers come into contact with, will of course be maintained.

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STOPP-CORONA APP

Doesn't cost anything, brings a lot

We expressly recommend installing this app on your smartphone in order to enable smooth contact tracing.

The Stop Corona app is a smart tool in the fight against the corona virus. It only takes a minute for each of us to install them. And if enough people use them, we save ourselves expensive measures with serious "side effects" for all of us. That means we help society.

More at www.stopp-corona.at


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Cancellations

Just in case

Taking out travel insurance is particularly recommended in the coming winter. One option is European travel insurance, which currently also insures Covid-19 diseases like any other unexpected serious illness. More at www.europaeische.at


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Test program for employees

Safe Hospitality

So that guests and hosts in Austria feel comfortable and safe, the federal government has developed a test offer: Since July, employees of hotels and restaurants have been able to be tested for COVID-19 voluntarily and free of charge. As part of the "Safe Hospitality Test Offer" initiative, more than 100,000 tests have already been carried out in around 2,600 companies.

Companies that implement the measures required by COVID-19 and whose employees regularly take advantage of the offer of voluntary tests are allowed to use the "Safe Hospitality" label.

More at www.sichere-gastfreundschaft.at


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What happens if the test result is positive?

  • If the test result is positive, the authorities (infection team) will order a quarantine of up to 10 days. If medically necessary, treatment is of course given in the hospital.
  • Companies are not closed by the health authorities. If large parts of the staff are affected by the necessary separation, the closure may be necessary for operational reasons.
  • Care of an infected person: The hotel guest or employee is segregated for the intended 10 days in the accommodation facility. The infected person is not allowed to leave the room during this time and must be looked after by the accommodation accordingly. If it is not possible for you to take care of the guest - for example, if you rent holiday apartments who are not on site - you will contact the municipality.
  • A journey home is only permitted if the guest / employee is picked up from their home country by a specialized infection transport company.

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COVID-19 test option for guests

The State Medical Directorate of Vorarlberg recommends:

  • People with symptoms only call 1450 for testing
  • Registrations for tests without symptoms are currently possible with the State of Vorarlberg at www.vorarlberg.at/coronatest.

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